Telco Broker, the leading telecommunications broker in Australia, can help your business with hosted and on-premise phone systems, internet services and data networks, contact centre technology, and mobile services.

Our service is suitable for small, medium, and large businesses in Australia that have salespeople, call centre staff, customer service staff, and support staff.

Telco Broker works with many service providers and distributors in Australia and has been operating since 2012. We are vendor independent and supplier agnostic. We provide a complimentary initial consultation to discuss your needs and introduce you to up to three Australian and global vendors that specialise in telecommunications, internet, and contact centre technology.

At Telco Broker, we are driven to drive real value for our customers and only propose solutions that are in the best interests of our clients rather than the product that is most convenient for us or our vendors.

Typical Benefits of Click To Dial

Click To Dial technology has become increasingly popular in Australia, with many businesses adopting it to improve their telecommunications system’s efficiency. The benefits of implementing Click To Dial technology include:

– Streamlining and automating outbound calling processes

– Reducing human error by eliminating manual dialling

– Improving efficiency by reducing call times and wait times

– Enhancing customer experience by reducing the time it takes to connect with a customer service representative

According to a recent study, companies using Click To Dial technology have reported an average increase in productivity of up to 23%.

Typical Problems our customers report with Click To Dial

Although Click To Dial technology has many benefits, some businesses may face challenges when implementing it. Some typical problems our customers report with Click To Dial include:

– Poor call quality

– Difficulty integrating the technology with their existing systems

– Technical difficulties, such as dropped calls and slow connections

– Complexity in implementation and deployment

Why engage Telco Broker to assist you with Click To Dial?

At Telco Broker, we have the expertise to help you overcome these challenges and optimise your Click To Dial technology. By engaging us, you can benefit from:

– Our experience in deploying and customising Click To Dial technology to meet your business needs

– Our vendor agnostic approach that ensures we only recommend the best solution for your business, rather than promoting a specific vendor’s product

– Our expertise in integrating Click To Dial technology with your existing systems, such as your CRM and business software

– Our ongoing support to ensure your telecommunications and data networks continue to operate efficiently and effectively.

According to recent data, over 55% of Australian businesses are using Click To Dial technology to improve their telecommunications systems.

Integrating Click To Dial with your CRM and Business Software

At Telco Broker, we have the expertise to integrate your Click To Dial technology with a range of CRM and business software, including Hubspot, Salesforce, G Suite, Microsoft Teams, Office 365, Zendesk, Cirqlive, Docebo, Google, Prezi, Slack, AWeber, Oracle Eloqua, Marketo, ActiveDemand, Automate, Calendly, Zoho, HipChat, redtail, Acuity, Vitalect, Clio, Curve Dental, VetPawer, CatapultEMS, Purple Cloud, RevenueWell, SolutionReach, Theta Lake, LeadsBridge, PlusThis, Unbounce, Webmecanik, Cvent, blueButler, Momentum, Procore, Zscaler, Cornerstone, Swell, LawGro, CallCabinet, MacPractice, CallerID, Spice CSM, Ungerboeck, Interprefy, Intellum, Litmos, Leadpages, and more.

Telco Broker has helped hundreds of businesses throughout Australia. Locations include Sydney, Brisbane, Melbourne, Adelaide, Perth, Canberra, Hobart and Darwin. If you need assistance with Click To Dial, give the team at Telco Broker a call on 1300 978 073. The initial consultation is complimentary and obligation free.