Phone Systems (UCaaS)
Telco Broker offer one of the biggest ranges of phone systems and Unified Communications as a Service (UCaaS) options in Australia, we can provide pricing and options on a range of vendors to get you the best service for your needs and budget.
Business Phone System and UCaaS Solutions
Find the Right Phone System for Your Business with Telco Broker
Are you looking for a cost-effective, feature-rich phone system or a Unified Communications as a Service (UCaaS) solution for your business? Maybe it’s time to upgrade your current phone system?
Telco Broker offers one of the largest selections of phone systems and Unified Communications as a Service solutions in Australia, with access to 40+ vendors. Unlike single-provider solutions, we compare multiple options to find the best fit for your business needs and budget.
Cloud and On-Premise VoIP Phone Systems – Which Is Right for You?
Get trusted advice on a variety of phone system for businesses options, including:
- Cloud-hosted VoIP phone systems – Where all infrastructure is hosted in the cloud, reducing on-site hardware costs and maintenance.
- On-premise PBX systems – Ideal for businesses requiring full control over their phone system hardware on-site.
- Hybrid solutions – A mix of cloud and on-premise solutions to suit your operational requirements.
Whether you’re a small business, corporate enterprise, or multinational organisation, we help you find the most suitable phone system for your organisation.
Our Phone Systems Offer a Range of Features and Functionalities
Advanced Phone System Features and Functionality
Our VoIP and UCaaS solutions offer a range of features and functionalities to enhance your business communication, integrating various communication tools like voice, video, messaging, and collaboration into a single, cloud-based platform, streamlining your communication, enhancing user experience, and helping you save on costs, these include:
Seamless Communication and Call Routing
- Interconnected fixed voice handsets across multiple locations
- Multi-device access – desk handsets, desktop computers, and smartphones
- Call routing and logic for efficient call management
Professional Call Handling and Customer Experience
- Custom welcome messages and greetings
- Receptionist consoles for improved call management
- IVR (Interactive Voice Response) for department selection
- Call queues to manage incoming customer calls efficiently
- Ring groups – multiple phones ringing simultaneously
- PCI compliance tools
- AI assistants
Flexible Call Management and Diversion
- Call diversions to voicemail, groups, or external parties
- Time-based call scheduling (business hours, holidays, after-hours)
- Custom voicemail and on-hold messages
Easy Business Software Integration
- CRM integration – systems that syncs call data with your existing CRM
- Third-party contact centre integration – streamline customer support and sales
- Call recording and analytics – access call logs and performance insights
Why Choose Telco Broker for Your Business Phone System?
Telco Broker is more than just a telecommunications broker; we are your telecommunications partner and can guide you through the entire process of implementing or upgrading your business phone system and then provide ongoing after sales support.
We provide…
Expert Cost Analysis and Comparison
We review your current phone system and expenses and provide up to three customised quotes from different providers.
Access to Leading VoIP and PBX Vendors
Choose from low-cost phone systems to feature-rich global providers with extensive integration capabilities.
Customised Business Phone Systems
We offer customised phone systems for small business to multinational enterprises.
Time and Cost Savings
We do all the hard work for you, ensuring cost efficiency and improved service quality.
End to End Service
Not only can Telco Broker find you the right phone solution for your business, but our team can also guide you through on the onboarding and integration of your new phone system, and provide ongoing support, long after your phone system has been implemented.
Who Can Benefit from Our Phone System Services?
Telco Broker’s brokerage service does all the hard work for you and provides you with a range of quotes to suit your business needs and budget. If you have existing services that haven’t recently been reviewed, we can assist with that process and provide additional cost savings or a better service.
We provide customised phone system for businesses of all sizes, including:
- Small Businesses (SMBs) – Affordable, easy-to-use VoIP phone systems
- Corporates & Large Enterprises – Advanced UCaaS solutions with multi-location connectivity
- Multinational Companies – Global communication solutions with in-region support
Let Telco Broker Find the Best Phone System for Your Business
Tired of expensive phone system contracts or an outdated business phone setup?
Let Telco Broker help, we can:
- Review your current phone system and bills
- Compare multiple vendors’ quotes to find the best services and features
- Help you upgrade to a new VoIP or UCaaS solution tailored to your business and budget
Get a Custom Business Phone System Quote Today
Looking for a new phone system for your business, or upgrade your current business phone system? Let Telco Broker source and compare the best solutions for your organisation.
Get in touch for a free consultation and let us source multiple tailored quotes on your behalf. Call us on 1300 978 073 or submit an enquiry here.
Call Telco Broker for an obligation free consultation, we can tailor
our service to suit your needs.
FAQs
Telco Broker’s UCaaS Services
What does UCaaS (Unified Communications as a Service) include?
UCaaS is a cloud-based platform combining telephony, instant messaging, video conferencing, email, presence, and collaboration into a single interface. It’s delivered and maintained by a provider, eliminating the need for on-premises hardware.
What are the benefits of moving from traditional PBX to UCaaS?
- Scalability and Flexibility: Add or remove users easily without hardware changes, perfect for growing or remote businesses.
- Lower Costs: No upfront hardware investments; while subscription models cover maintenance and upgrades.
- Enhanced Collaboration: Integrated tools for messaging, video, voice, and file-sharing streamline communication.
How does UCaaS support remote and hybrid teams effectively?
Why is UCaaS more efficient than PBX or multiple communication tools?
What are the advanced features of UCaaS?
Is UCaaS suitable for small and large enterprises alike?
How is UCaaS different from traditional PBX systems?
- PBX systems require physical on-site hardware and IT resources.
- UCaaS is cloud-based, agile, and updated by the provider, with no installation or manual updates required.
What is hosted or cloud PBX compared to UCaaS?
Why Choose Telco Broker for your UCaaS implementation?
- Vendor-neutral expertise: We assess and recommend the best platform for your unique needs and budget.
- Seamless implementation: From configuration and rollout to training and ongoing support, we manage the entire process.
- Future-ready tools: Stay ahead with unified communication that supports today’s, mobile-first workflows.