Voice (SIP & VoIP)

Telco Broker offers a broad range of fixed voice telephony and phone systems both fully hosted VoIP and on-premise. Providing a wide range of voice options to suit your business requirements and budgets.

Future-Proof Your Business Communications with VoIP and SIP Trunks

Telco Broker specialises, in helping businesses transition or upgrade to cost-effective, scalable, and high-performance phone systems and voice services including:

  • Fully hosted VoIP phone systems for seamless remote communication
  • On-premise phone systems for businesses needing local control
  • SIP Trunking for effortless integration
  • Customised solutions from multiple VoIP service providers to suit your needs and budget

Why Choose Telco Broker for Your Business Phone and Voice Solutions?

With 40+ vendor partnerships, Telco Broker provides a range of fixed voice telephony solutions with different features, functionality, and pricing. Unlike single-provider solutions, We compare options from a wide network of SIP trunk providers in Australia and leading VoIP business phone service vendors to offer:

  • Flexibility – Choose from a variety of SIP trunks and VoIP plans and providers.
  • Cost Savings – Competitive rates on local, national, and mobile calls
  • Seamless Integration – Compatible with a range of other services including Microsoft Teams and on-premise PBX systems
  • Expert Support – Tailored recommendations based on your business needs

Telco Broker will guide you through your entire journey from selection, implementation, onboarding, and aftersales support.

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Our Fixed Voice and VoIP Services

Hosted VoIP Phone Systems

Fully hosted VoIP solutions provide a flexible, cost-effective alternative to traditional phone lines.

Providing your business with:

Scalability – Add or remove lines as needed

Cloud-based access – Work from anywhere with internet connectivity

Feature-rich systems – Voicemail, call forwarding, IVR, AI assistants, and more

SIP Trunking for Businesses

What is SIP Trunking?

SIP trunking (Session Initiation Protocol) is a method of delivering telephone and other Unified Communications Services (UCaaS) over the internet. It uses the SIP protocol to establish, maintain, and terminate communication sessions, including voice, video, and messaging.

How it works

SIP trunks act as virtual phone lines, allowing businesses to make and receive calls using their existing internet connection instead of traditional phone lines.

Benefits:

Cost savings: SIP trunking can significantly reduce phone expenses compared to traditional phone lines, especially for businesses with high call volumes or those needing international calling.

Flexibility: SIP trunking allows businesses to easily add or remove phone lines, integrate with other communication tools, and access cloud-based features.

Scalability: SIP trunks can handle a large number of simultaneous calls and can be easily scaled up or down as needed.

Reliability: SIP trunking can provide backup in the event of power outages or system failures, routing calls to employees’ mobile devices or other destinations.

Features: SIP trunking enables features like call forwarding, call queues, voicemail, and video conferencing.

As a trusted broker for SIP trunk providers in Australia, we’ll help you compare plans and select the most suitable SIP trunk Australia solution for your business.

VoIP vs. SIP, Which One is Right for My Business?

SIP is a protocol that enables VoIP (Voice over Internet Protocol) technology, and SIP trunking is a specific application of VoIP that uses SIP to deliver telephone services.

The expert team at Telco Broker, take the time to understand your business, and can provide unbiased recommendations based on your business’s unique needs and budget.

Additional Voice Services We Offer

At Telco Broker, we also provide a full suite of fixed voice services, including:

  • Line rental and voice channel hosting
  • Competitive call rates for local, national, mobile, and international numbers
  • Unlimited call plan options for predictable monthly costs
  • DID (Direct Inward Dialling) management, assign unique phone numbers to users
  • Localised landline numbers (02, 03, 07, 08) based on your state
  • Phone number ranges – 100-number Direct In Dial (DID) Ranges for larger teams
  • SDN to VoIP migration – Support for older phone systems with ISDN gateways
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Get a Free Business Phone System and VoIP Quote

With today’s rapidly evolving technology, businesses should consider updating their phone systems every 3 – 5 years. If your business is still using traditional landlines or ISDN, it’s time to upgrade. We can also assist with new business voice services. Let us review your existing setup and provide up to three independent quotes from leading vendors.

Call us on 1300 978 073 or contact us to book your complimentary review and let is find you the best business phone solution for your business!

Telco Broker has been supporting Australian business voice solutions for over a decade, across Sydney, Brisbane, Melbourne, Hobart, Adelaide, Canberra, Perth, Tasmania, Queensland, New South Wales, Victoria, Queensland, South Australia and Western Australia.

Call Telco Broker for an obligation free consultation, we can tailor
our service to suit your needs.

FAQs

Telco Broker’s Voice and SIP Services

What is VoIP and how does SIP Trunking work?

VoIP (Voice over Internet Protocol) allows businesses to make calls using an internet connection instead of traditional phone lines. While SIP trunking is a VoIP service that delivers voice (and other unified communication services) via the SIP protocol over the internet, replacing conventional circuits like ISDN or analog lines.

What types of phone systems does Telco Broker support?

Telco Broker offers both fully hosted cloud-based VoIP systems, ideal for remote working and easy scalability and on-premise phone systems for businesses needing hands-on control. We also provide SIP trunking solutions customised to your requirements.

Why choose Telco Broker for SIP and VoIP services?

With 40+ vendor partnerships, Telco Broker delivers flexibility, competitive pricing, and seamless integration. We provide comparative quotes across multiple SIP and VoIP providers, ensuring cost savings, compatibility with platforms like Microsoft Teams and on-premise PBXs, plus ongoing, tailored support.

What are the core benefits of hosted VoIP systems?

  • Scalability: Easily add or remove lines as needed
  • Remote access: Make business calls from anywhere over the internet
  • Rich features: Includes voicemail, IVR, AI assistants, call forwarding, and more

How does SIP trunking benefit my business?

SIP trunking offers significant advantages over traditional phone lines, such as lower costs, increased flexibility, higher scalability, superior reliability, plus advanced features like call queues and failover routing.

Does Telco Broker offer additional voice-related services?

Yes. Services include line rentals and voice channel hosting, competitive call plans for local, national, and international calls, Direct Inward Dialling (DID), state-based local numbers, scalability with number ranges, and migration support from older systems such as ISDN.

How often should businesses upgrade their phone systems?

Technology is evolving rapidly. Upgrading to VoIP and SIP systems helps businesses access the latest features, maintain compatibility, enhance efficiency, and drive long-term cost savings, especially for those still on outdated landlines or ISDN systems. Telco Broker offers up to three independent quotes and can guide you through the entire transition.